How are you managing amidst the various COVID-19 implications in your own personal and professional life? We hope you are staying safe and healthy…
Telecom Fraud
The Ballad of the Fraudster

The poignant piece of poetry you are about to read – written with great seriousness and paying homage to our fearless leaders, Lex Wilkinson…
June Webinars: Mobile Money Assurance, Signaling Analytics & RAG TV Appearance

With COVID-19 keeping most of the world still inside, LATRO is striving to continue providing fresh, engaging and accessible knowledge sharing opportunities online that…
[Register for Webinar] Strategies for Combating Wangiri Fraud

There was a time when not returning a missed call would have been considered rude. But today, it could just a fraudulent call trying…
How We Increase Value to Clients?

At LATRO, we are passionate about delivering value to our clients. Return on Investment (ROI) is arguably one of the best indicators of value.…
LATRO’s Statement on the COVID-19 Pandemic

As an international company with operations distributed across four continents worldwide, LATRO is closely following the COVID-19 pandemic and its implications to our employees, customers, and partners.…
El Tendero, la Firma y el único KPI que importa

Había una vez un Tendero que gestionaba con éxito una frutería en una zona concurrida de una gran ciudad. El Tendero era conocido por…
O Lojista, a Firma e o Único KPI que Importa

Havia um Lojista que administrava um mercado de frutas bem-sucedido em uma área movimentada de uma grande cidade. O Lojista era conhecido por fornecer…
Focusing on the 5%. Why negative customer feedback matters to LATRO

In 2020, the GSMA reported over 5.1 billion mobile subscribers globally – this unprecedented level of connectivity and information is at an all-time high.…
2019 Reflections That Inspire Us Toward 2020

I am not a reflective person by nature. I tend to always be looking ahead and working toward the next set of goals and…